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Make sure you have enough chimney

A rule of thumb for determining how much chimney you need for proper woodstove performance is…

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Veissmann Vitocrossal Installation

Commercial replacement of two existing boilers with new Veissmann

Veissmann Vitocrossal Installation

Frequently Asked QUESTIONS

FAQ

There are a lot of different kinds of pellets, which are best?

Pellets, like conventional wood, differ in variety and some wood species perform better than others. It has been our experience that burning premium grade pellets, like fir, provide for more heat, less ash and less sooting due to moisture content. Though they tend to be more expensive they will most likely save you money in the long run as you will require less fuel and maintenance

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Air Handler / Heat Pumps FAQs

Do I need a roof over my heat pump?

Some manufacturers insist a roof over your heat pump is not necessary. However, in some cases where the unit may not be running consistently, snow can accumulate inside the unit and cause issues on startup. If you prefer not to install a shelter,  you should ensure all snow is cleaned off the heat pump on a regular basis

At what temperatue does a heat pump become ineffective?

Air source heat pumps are dependant on outside air temperature and become less efficient as the temperature drops. We recommend -10C as a set point where the heat pump should default to a backup heat source