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Make sure you have enough chimney

A rule of thumb for determining how much chimney you need for proper woodstove performance is…

Frequently Asked QUESTIONS

FAQ

Do we have 24 hour service?

We have a technician on call 24 hours a day. Service provided after hours is billed at time and a half in addition to a $100.00 call out fee for the Smithers / Telkwa area

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There are a lot of different kinds of pellets, which are best?

Pellets, like conventional wood, differ in variety and some wood species perform better than others. It has been our experience that burning premium grade pellets, like fir, provide for more heat, less ash and less sooting due to moisture content. Though they tend to be more expensive they will most likely save you money in the long run as you will require less fuel and maintenance