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Water flow issues? Check the aerator

If you find your faucet not giving you enough water, check the aerator. They are easily removed…

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Frequently Asked QUESTIONS

FAQ

There are a lot of different kinds of pellets, which are best?

Pellets, like conventional wood, differ in variety and some wood species perform better than others. It has been our experience that burning premium grade pellets, like fir, provide for more heat, less ash and less sooting due to moisture content. Though they tend to be more expensive they will most likely save you money in the long run as you will require less fuel and maintenance

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At what temperatue does a heat pump become ineffective?

Air source heat pumps are dependant on outside air temperature and become less efficient as the temperature drops. We recommend -10C as a set point where the heat pump should default to a backup heat source