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Leaving town? Shut off the water.

If you plan on being away for a few days, turn off the water supply to the house. This will…

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Veissmann Vitocrossal Installation

Commercial replacement of two existing boilers with new Veissmann

Veissmann Vitocrossal Installation

Frequently Asked QUESTIONS

FAQ

Do I need a roof over my heat pump?

Some manufacturers insist a roof over your heat pump is not necessary. However, in some cases where the unit may not be running consistently, snow can accumulate inside the unit and cause issues on startup. If you prefer not to install a shelter,  you should ensure all snow is cleaned off the heat pump on a regular basis

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BOOK MAINTENANCE

If you would like to book a service call please provide the following information. All online requests will receive a reply within 48 hours. Emergency calls need to be called in directly at 250-847-3060.

(Please note - Calls are booked on a first-come-first-serve priority basis. Your preferred date may or may not be available)

Preferred Customer Service Plan

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